Retail

We provide electricity and natural gas to residents and businesses in Victoria, South Australia, New South Wales, ACT and Queensland (electricity only).

Our products are flexible and competitive and are tailored to meet the diverse lifestyle and business needs of our customers.

Our customer service culture seeks to avoid problems for our customers, rather than spend time solving them. In the instance problems do arise, we spend time working with our customers until problems are resolved to their satisfaction.

Our customer service guarantee is outlined in our Customer Service Charter.

Customers in Victoria, South Australia, New South Wales and Queensland can now choose their energy retailer. To find out more about our latest products and offers, click on the link below for information most suitable for you.