Supporting Our Community
We support the communities in which we operate by partnering with a wide range of organisations. These organisations are carefully chosen on the basis of their fit with our corporate strategy and values. We also contribute time and money to local community groups located near each of our energy sites, and many of our employees lend their passionate support to these local organisations as volunteers helping to maintain our link with the community.
Some of our community involvement includes:
Yallourn Fun Run & Walk
Ever since our first event in 2004, TRUenergy Yallourn has encouraged the local community to join in the Yallourn Fun Run and Walk for a very worthy cause. Last year, 300 competitors took part, helping to raise $33,500 for the Gippsland Cancer Care Centre.
Powerworks
TRUenergy Yallourn is one of three Latrobe generators involved in the development and funding of Powerworks, a regional education and tourism facility designed to promote awareness of electricity generation operations.
Moe Jazz Festival
TRUenergy’s Yallourn is proud to be the major sponsor of the Moe TRUenergy Yallourn Jazz Festival which occurs over the Labour Day weekend in March. Jazz enthusiasts from across the state descend on Moe to experience some great jazz music. For more information have a look at the Jazz Festival website at http://www.moe.latrobe.net.au/jazz .
TRUenergy Iona Oval & Iona Cup
TRUenergy Gas Storage has supported the Iona Oval for the past four years, earning the right to rename the oval after our gas plant. Our contribution helps to develop better facilities for netball, football and tennis teams, and provide a comfortable place for family and friends of those involved.
Landcare
In 2005, TRUenergy entered an industry-first partnership with Landcare to form Craters to the Coast. To date, the partnership has funded the planting of 11,000 trees and the rehabilitation of the Curdies River Estuary.
TRUenergy’s Hardship Program
TRUenergy value the role we have as a provider of an essential service and in ensuring access to an affordable and reliable energy supply to all customers.
We have a proud history of providing assistance to customers who are in financial hardship through a range of assistance measures. Payment extensions and budget instalment plans are provided to thousands of customers each week and our pioneering of dual fuel smoothed accounts helps customers ensure energy costs are affordable.
We also assist customers who are in severe financial difficulty through our specialist hardship program. Our dedicated Customer Welfare team work closely with community agencies and financial counsellors to assist vulnerable customers to maintain access to a secure energy supply in a caring and respectful environment.
